Ion Pilat 2, București 030887

L-V 8-20 · S-D 10-16

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Shipping is free in Romania for orders over 100 RON.
Orders under 100 RON in Romania are charged 20 RON for shipping.
For orders outside of Romania please contact us at [email protected]

Which payment methods are accepted in the Online Shop?

At the moment you can pay online via bank card (processed via our payment provider) and also cash on delivery, when your order arrives.

How long will delivery take?

Orders in Romania are shipped the next working day and usually delivered between 1-3 working days from shipping.

How secure is shopping in the Online Shop? Is my data protected?

The data is processed by our trusted online payment processor.

What exactly happens after ordering?

For orders paid online we ship it the next day, or even in the same day. For orders paid at the courier, we usually confirm the order with you before shipping.

Do I receive an invoice for my order?

Yes, and if you need it in a particular format please write us at [email protected]

Send us an email

[email protected]



TAX CODE RO 23983163
REGISTRY NO J52/474/2008
Legal address jud. Giurgiu, Romania